Our goal is to get your items to you as fast as possible.
We ship anywhere in Australia, as well as internationally (all countries).
Orders are shipped using Australia Post with a flat rate calculated at checkout. Standard, Express and Rush Order delivery options are available.
FREE Shipping is available for Australian customers that spend over $100.
If you want to fast track your order and skip the queue, please select our Rush Order option.
All Rush Orders will be dispatched via express postage next business day.
Rush orders are only available Monday – Friday, excluding public holidays. Australian customers only.
Once the parcel leaves our hands, we cannot be responsible for any delays caused by Australia Post.
If you’d like to calculate a domestic or international delivery timeframe, please try Australia Post’s shipping calculator.
Australia Post will directly send you your tracking number via the email address you supplied during checkout.
Please ensure you check your junk or spam folders if you are having trouble finding the email from Australia Post.
We design, manufacture and ship our products from Melbourne, Australia.
You may be responsible for import duty and taxes in your country this is not included in our shipping fee.
Lulu & Stone is not responsible for any delays, damages or lost items during transit.
The customer is responsible for any redelivery fees.